Privacy Policy

HIPAA‑Aligned • Patient First

Overview

A Better Life Treatment (“ABL”, “we”, “our”) is committed to safeguarding your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. Because we provide healthcare services, some information we handle is Protected Health Information (PHI) and is governed by the Health Insurance Portability and Accountability Act (HIPAA). Where this policy differs from HIPAA, HIPAA controls.

Information We Collect

• Contact details (name, email, phone, address).
• PHI and care records (assessments, treatment notes, scheduling data) when you become a patient.
• Insurance & billing (policy numbers, eligibility info, payment history).
• Website data (form submissions and limited analytics/cookie data—see Cookies below).

How We Use Information

• To deliver and coordinate treatment and related healthcare operations.
• To verify insurance eligibility and process billing.
• To schedule visits and communicate about your care.
• To comply with legal, regulatory, and safety obligations.
• To improve our services and website experience.

We Do Not Sell or Share Your Data

We do not sell, rent, or share your personal information or customer data with third parties for their marketing or advertising purposes. We disclose information only as needed for treatment, payment, and healthcare operations, with your written authorization, or as required by law (for example, in emergencies or public‑health reporting).

HIPAA Notice

As a healthcare provider, ABL protects your PHI under HIPAA. You have the right to access and request corrections to your PHI, request restrictions, receive confidential communications, and obtain an accounting of disclosures, as permitted by law. For a copy of our full HIPAA Notice of Privacy Practices, contact us using the details below.

Cookies & Analytics

We use essential cookies for security and form functionality, and limited analytics to understand site usage. We do not use cookies to store PHI. You can control cookies via your browser settings. Disabling essential cookies may limit certain features (e.g., forms).

Data Security

We use administrative, technical, and physical safeguards—including encrypted transmission, role‑based access, and secure servers—to protect your information.

Your Choices & Rights

• Request access to or copies of your records.
• Request corrections to your information.
• Request restrictions on certain uses or disclosures.
• Opt out of non‑essential communications.

Children’s Privacy

Our services are intended for individuals receiving clinical care. We do not knowingly collect personal information online from children under 13 without appropriate consent.

Updates to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the updated effective date at the top of this page.

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