Information Collected by the ABL
The information gathered by ABL generally falls into two categories: (1) information supplied by visitors to the site when they register or initiate transactions, and (2) tracking information gathered as visitors navigate through the site. Third-party providers, whose sites are featured on and accessed via our site, may gather information, as well.
The information you provide helps the ABL respond to your employment inquiries. It also assists the ABL in providing your requested physician referrals and any online preregistration program. It also helps in responding to your questions or comments and assisting you with registration for classes and seminars.
If you submit an Application for Employment, various demographic information is required, including your name, address, telephone number; information about your work history, education, particular skills or training, honors, and awards and your professional licenses. You also are asked to provide employment references and your consent to various terms and conditions of employment.
When you supply the ABL with a Referral Request, you may be asked for personal information, including your name, age, address, telephone number, email address, and gender. You may be asked whether you would like the ABL to respond to your request by email or phone, and you may be asked for the identity of your primary health insurance plan. You may also be asked for the name of your family doctor, a description of your specific medical concerns, and whether or not you have previously seen a physician about your concerns.
When you elect to preregister for services by completing an online registration form, you may be asked for much of the same personal information requested during registration: Name and primary language of the patient; the name of person completing the registration form and his/her relationship to the patient; whether the patient has an advance directive or a durable power of attorney; identification of the healthcare services requested; identification of the patient primary care and admitting physicians; name and address of employer; diagnosis or the reasons for seeking Counseling, a history of the patient’s prior ABL admissions; name, address, telephone and social security number(s), occupation and employer of the person responsible for paying the bill; emergency contact information; and identification of the primary and secondary insurance plans of the person responsible for paying the bill.
If you request your personal health record the ABL asks for your email address, your name, and your complete mailing address to receive your personal health record program. In some cases, you may be asked for your name, address, city, and state of residence, gender and work, and home phone numbers to register for classes and seminars. In all cases where you are invited to submit questions or comments, you are asked for your email address.
Generally, the information collected from visitors is stored in databases the ABL controls. Physical access to the servers on which visitor information is stored, is restricted. The ABL doesn’t share your personal information with anyone, except as may be necessary to verify your education, experience and other qualifications for employment.
Preregistration Information: To protect the privacy of your personal information, the ABL encrypts this information for transit over the Internet using a Secure Sockets Layer (“SSL”) connection. The personal information you submit to preregister at the ABL for Counseling and/or tests is stored on a single server to which access is restricted to authorized ABL personnel. Once data is retrieved from the server database, this personnel will enter your personal information into the ABL computer system, to which access is restricted.
Online Employment Application: The ABL
collects employment-related information in one of two ways. After acquiring a user name and password, you may submit an Application For Employment in pdf format. That information is stored on a server maintained by the ABL Internet service provider who emails the document containing your employment-related information to personnel in the ABL Human Resources Department specifically authorized to access it. In the alternative, the ABL
may maintain a Profile form which you would complete and submit via a secure Internet connection directly to the ABL Human Resources Department. Personnel authorized to access that information will review it and follow up if warranted.
Referrals: The personal information contained in your application for a physician referral is submitted over a secure connection to a server maintained by the ABL Internet service provider. From there, it is emailed to authorized personnel for this program and used to follow up.
In some cases, you may be asked to provide personal information to register for seminars and classes. In those cases, you are provided a secure form for transit over the Internet, and that information is accessed by personnel authorized to process the registration.
Information you submit through the use of your own email program is not secure. As effective as modern security practices are, no physical or electronic security system is impenetrable. The ABL cannot guarantee the security of its database, nor can it guarantee that information you supply won’t be intercepted while being transmitted over the Internet.
Additionally, please note that most Web browsers allow the use of an SSL connection. If your browser does not support the use of an SSL connection, or if you prefer not to send your personal information over the Internet, you can mail it to the appropriate address noted on this Web site.
Retention of Information
The information submitted through this site is retained in accordance with state and/or federal laws, and document retention policies of this ABL and/or its parent company.
Protecting the Privacy of Children
ABL does not market to or employ children. Children should always get permission from their parents before sending any information about themselves (such as their names, email addresses and phone numbers) over the Internet, to this ABL or to anyone else. If you’re under 18, please don’t provide any personally identifying information during your visit to abetterlifetreatment.org.
If you provide your email address, from time to time you may be sent emails that the ABL believes will interest you. The ABL will not sell your email address with providers of products or services for their own use. If you do not wish to receive emails from us, please contact us or use the unsubscribe link at the bottom of emails. If you provide your email address, it may also be used to answer any emails you send the ABL, or to follow up on your visit, physician referral, online preregistration program, in response to inquiries you made using Contact Us, or in response to your request for personal health records. Such follow-ups may include inquiries on transactions or submissions of information that appear incomplete.
Pop-up Surveys, Heatmaps, and Recordings
This site may use pop-up surveys, heatmaps, and recordings from time to time to understand how we can serve you better. We use third party services to collect this information. Any numbers or email addresses you provide are not stored in these platforms. However, as with all third party services we use, privacy is managed in accordance with their policies.
Information Collected by Third Parties
Disclosure of Information
The personal information supplied by applicants for employment is shared selectively with staff members in the Human Resources Department of the ABL, and it may be shared, as well, with recruiting and hiring managers in our home office, and at affiliated ABL that have a business reason to know of the information because of their assigned duties.
Any personal information submitted on the form accessed through the link to “Contact Us,” will be forwarded to the appropriate department who may share it with other departmental or other ABL personnel whose training or expertise is necessary to provide an answer to the inquiry.
Additionally, the ABL may occasionally release information about visitors to the site when release is appropriate to comply with the law or to protect the rights, property, or safety of visitors to the ABL site, customers, the public, or Universal Health Services. As the business grows, the ABL may buy or sell various assets. In the unlikely event that Universal Health Services, one of its affiliated units or substantially all of its assets are acquired by another company, information about visitors to the site would be among the transferred assets.
Browser Level Information
The ABL Web server automatically collects your IP address when you request pages from the server. An IP address is a number used by computers connected to the Internet to identify your computer so that data (such as the Web pages you request) can be sent to you. Your IP address does not tell who you are. The ABL also collects information on the operating system you’re running on your computer and the Web browser software you’re using to access this site so the ABL can optimize its site for the most popular operating systems and Web browsers. And, because the ABL likes to know how you found its site, it keeps track of your IP address.
Questions or Complaints
Effective date: February 24, 2012. Updated April 29, 2020.
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